Complaints
Your satisfaction is our goal. Only in 0.08% of cases did customers turn to us with a complaint. If there is any problem, please use our complaint form. We will be happy to help you.
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Complaints can be filed in compliance with our Claim policy for the following reasons:
01
Loss of parcel
02
Damage to the parcel
03
Missing package contents
04
Incorrect billing
05
Exchange of parcel
06
Non-delivery of the parcel
If you are dissatisfied for reasons other than those listed above (1-6), it is unlikely to be a complaint as stated above. Please forward your feedback via our contact form.