Packeta home

Minute Delivery means goodbye to lengthy waiting for couriers

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Home delivery across Slovakia

One-of-a-kind parcel delivery to any address in Slovakia. Combining ReMax Courier Service´s 20 years of experience with an innovative digital e-commerce platform such as Packeta makes us experts in home delivery.

Minútové doručenie zvyšujúca

Minute delivery

innovative solution that increases the number of successful 1st delivery attempts

Live tracking

convenient parcel tracking in real time

V najvyťaženejšej sezóne je

400 couriers

in peak season

Next day delivery

98 % of parcels within Slovakian home delivery are delivered by the next workday

Exact delivery time

No more waiting for the courier. Recipients are informed of us delivering their parcel to the exact minute.

Storage at pick-up points

If the recipient is not reached at the delivery address, the courier can drop off their parcel at the nearest pick-up point upon mutual agreement. There, the recipient can pick it up even on the same day!

3 ways of paying COD

By card or cash? In advance or on the spot? Recipients are free to choose whichever option suits them best. In cash, via an online payment gateway, or by card directly to our couriers.

Simply address correction

Delivery address is incorrect? No problem. We will notify the recipient to correct it online. With the help of a pin on the map, the recipient enters the exact GPS location for the delivery of the parcel.

Next day delivery

98 % of parcels within Slovakian home delivery are delivered by the next workday

How Does It Work?

Select home delivery

Upon making a purchase online, in the shopping cart, the customer selects shipping with Packeta home delivery.

Email and text message

On the delivery day, we notify the recipient via email and text, providing the estimated minute of delivery and a link to live tracking.

Live tracking

Live tracking allows the recipient to track their parcel in real time. This way, they know exactly when to expect the parcel to arrive. And, 60 minutes before delivery, they can even use our online map to check where their courier currently is.

Parcel arrives

And all that´s left is to wait until the courier calls. The recipient doesn't have to show any ID—the QR code or PIN code is enough to receive the parcel.

Live tracking and exact minute of delivery

No more waiting for couriers. Recipients know exactly when to expect their parcel. Only at Packeta.

We have a sophisticated notification system thanks to which the recipient is always up to date regarding the location of their parcel. On the delivery day, we notify them via email and text message about the exact delivery time. Live tracking allows them to monitor the parcel´s movement in real time via an online map. So, they can easily find out how much time is remaining until their courier arrives or check where the courier currently is up to 60 minutes pre-delivery. This gives them time to grab a coffee or make a quick grocery run.

NEW SERVICE

"At Packeta, we continuously try to give our customers freedom of choice – that´s why we eliminated waiting for a courier. Thanks to our Minute Delivery service with online tracking of the courier, customers can always see exactly where their parcel is and monitor when the courier will arrive with it. According to our survey, for up to 94% of people shopping online, it is important to know the exact date and time of their parcel´s delivery."

Managing director

Interested in knowing more about Packeta Home?

Our sales department will share all the details and prepare a customized offer for you.

BUSINESS AND PICK-UP POINTS

Business

obchod@packeta.sk

Packeta Home is a service for delivering parcels to an address provided by the company's own transport capacities. In Slovakia and Czechia, Packeta Home replaced the Delivery to address service and in our price lists.

Up to 98 % of parcels within Slovakia are delivered by the next day.

We notify recipients about the delivery date via text and/or email. On the delivery day, we send them a notification with the exact delivery time, as well as a link to live tracking. This way, the recipients know the exact minute of when the courier is supposed to arrive with their parcel. Once the courier arrives at the destination, they call.

We send the recipient a notification on the delivery day along with a link to live tracking. By clicking on the link, a map feature will be displayed with information on how much time is left until the courier arrives; and 60 minutes before the estimated delivery time, the courier's current location will appear on the map. The estimated delivery time is updated in real time.

The courier will call and inform the recipient of their estimated arrival. If the recipient is not there, they can arrange the deposit of the parcel at the nearest pick-up point in the area. There, the parcel will be available for pick-up even on the same day. If storage at a pick-up point does not work for the recipient or they do not accept the call, the courier will try to deliver their parcel again the next workday. If the recipient is not present at the delivery address even this time, they can ask the courier to deposit the parcel at a pick-up point. However, if the recipient doesn‘t accept the call upon the second delivery attempt, the parcel will be returned to the sender.

This information is available at https://tracking.packeta.com/tracking/search or accessible via the live tracking link the recipient receives in our notification.

There is no need to show any identification. Only the PIN code or the QR code the recipient has received in the text notification is required. However, this does not apply to parcels marked as 18+. In that case, the recipient must show their ID upon parcel handover together with the PIN code.

All our couriers are equipped with payment terminals, so there is no need to worry about having enough cash. COD can be paid by card directly to the courier delivering the parcel.