Documents
for customers
Do you send parcels using the service Between Us via the application Packeta? Here you can find practical information and the terms and conditions in pdf format for download.
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Terms and Conditions
Business conditions valid from 22th November 2024 (sending shipments between consumers)
Business conditions valid from 1st August 2024 (sending shipments between consumers)
Conditions for users of the mobile application valid from 1st August 2024
Privacy Policy
Privacy policy of Packeta s.r.o.
Cookies and other technology utilized on the website of Packeta Slovakia s. r. o.
Price Lists and Payments
Price list for the Between Us service (sending shipments between consumers) valid from 1st September 2023
Terms of C.O.D. Payment by Card.
Parcels
Ten safe shipments
Instructions for submitting a shipment via Z-BOX
What should a correctly written recipient address contain?
Complaints procedure
Conditions for filing complaints valid from 1.8.2022
Statutes of Competitions
Súťaž prebieha na FB samostatne
Súťaž prebieha na IG samostatne
Súťaž prebieha aj na FB aj na IG samostatne
Súťaž prebieha aj na FB aj na IG samostatne
Súťaž o balíček Packeta merchu